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Service Quality Measurement in Information Systems
Traditionally measurements of service quality have followed the expectation-disconfirmation approach. Further, previous studies have shown that negative disconfirmation is more influential than positive disconfirmation. In this...
Published by: IGI Global
HuDA_COVID Human Disposition Analysis During COVID-19 Using Machine Learning
Coronavirus has greatly impacted various aspects of human life, including human psychology & human disposition. In this paper, we attempted to analyze the impact of the COVID-19 pandemic on human health. We propose Human...
Published by: IGI Global